Shipping Policy

Thank you for choosing MYSKINBUDDY! We strive to ensure a seamless shipping experience. Please review our shipping policy below:

Processing Time:

Orders are typically processed within 1–2 business days (excluding weekends and holidays) after receiving your confirmation email.
You will receive a notification once your order has shipped. Please check your junk/spam folder.

Shipping Options and Delivery Times:

We offer standard and expedited shipping options at checkout.
Estimated delivery times vary depending on your location and selected shipping method. Standard shipping typically takes 3–7 business days within the U.S. Expedited shipping options may take 2–3 business days.

Shipping Rates:

Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping:

We currently ship to select countries outside the U.S. Delivery times and rates will vary based on the destination.
Please note that international orders may be subject to customs duties, taxes, or additional fees imposed by the destination country. These charges are the responsibility of the buyer.

Order Tracking:

Once your order has shipped, you will receive a tracking number via email to monitor its progress.

Shipping Address:

Please ensure your shipping address is accurate and complete when placing your order. MYSKINBUDDY is not responsible for delays or lost packages due to incorrect addresses.

Lost or Damaged Packages:

If your package is lost or arrives damaged, please contact us immediately at Support@myskinbuddy.com . We will assist you in resolving the issue.

Questions?
If you have any questions or need assistance with your order, don’t hesitate to reach out to our support team at Support@myskinbuddy.com

Thank you for trusting MYSKINBUDDY to elevate your skincare routine!